In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means Skript Pty Ltd (ABN 23 648 590 845). Our Privacy Policy sets out how we collect, use, store and disclose your personal information. The Skript software we provide is referred to as our Product/s and/or the Software and the associated services we offer are known as our Services.

This Policy also applies to Personal Information collected by Skript in connection with its website, social media accounts, applications and other technological means (Online Platforms), as well as in connection with any direct communication between you and us. 

Skript may use third parties located both locally and overseas in addition to its own resources to provide these Products and Services. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Scope of this Privacy Policy

We understand that when accessing our Products and Services, the privacy and confidentiality of Personal Information (as defined under the Privacy Act) is important to you. That’s why we fully respect your rights to privacy and are committed to protecting the personal and financial details you provide us in line with this Privacy Policy. This Privacy Policy applies to our Products and Services and all individuals who use our Products and Services or whose Personal Information is entered into our software or Online Platforms.

We are committed to protecting the privacy of everyone who uses our Online Platforms and/or our Products/Services, for them to understand what Personal Information we collect and store, and why we do so, how we receive and/or obtain that information, the rights an individual has with respect to their Personal Information in our possession, and with complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) when they apply to us.

What Personal Information do we Collect?

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details.

We may collect the following types of personal information:

• Personal Information – We may collect personal details such as an individual’s name and occupation
  
  

• Contact Information – We collect information such as an individual’s email address, telephone number, user names, residential, business and postal address and other information that allows us to contact the individual. 

• Financial Information – We collect financial information such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual and/or provide them with our Services.

• Statistical Information – We collect behavioural and statistical information about an individual and businesses in connection with the Products, Services and/or the Online Platforms

• your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;

• any additional information relating to you that you provide to us directly through our website or indirectly through your use of our website or online presence or through other websites or accounts from which you permit us to collect information; or

• any other personal information that may be required in order to facilitate your dealings with us.

Why Do We Collect Personal Information

We collect your personal information so that we can carry out the following actions:

• to enable you to use our Online Platforms;

• to provide our Products and Services;

• to communicate with you, including about our Products and Services and offers/features which might interest you;

• to provide you with information or advice;

• to process payments by or to you in connection with our Products/Services;

• to create accounts, tax invoices or receipts;

• to provide your personal information to third parties in order for them to supply the Products/Services to you;

• to consider and respond to complaints made by you.

We may disclose additional purposes for collection of your Personal Information in collection statements at the point of collection.

How do we Collect Personal Information?

We may collect personal information either directly from you, or from third parties. We may collect this information when you:

• register on our website or in person;

• communicate with us through correspondence, email, or when you share information with us from other social applications, services or websites; or

• interact with our sites, services, content and advertising.

To Whom do we Disclose Your Personal Information?

We may disclose personal information for the purposes described in this Privacy Policy to:

• our employees and contractors;

• third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);

• professional advisers, dealers and agents;

• payment systems operators (e.g. merchants receiving card payments);

• our existing or potential agents, business partners or partners;

• our sponsors or promoters of any competition that we conduct via our services;

• anyone to whom our assets or businesses (or any part of them) are transferred;

• specific third parties authorised by you to receive information held by us; and/or

• other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

Does Personal Information Get Sent Overseas?

We may disclose your personal information to recipients that are located outside Australia, including to recipients in the United States of America.

Using Our Website and Cookies

We may collect personal information about you when you use and access our website.

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

Links

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Accessing and Correcting Your Personal Information

You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

Direct Marketing

We may contact you with direct marketing communications and information about the Products/Services or other products and services offered by us via telephone, email, SMS, or regular mail.

If you have indicated a preference for a method of communication, we will endeavour to use that method wherever practical to do so.

You may opt out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication, or by contacting us (see contact information below).  You can unsubscribe from emails by clicking the unsubscribe link on the footer of the email communication you have received.

Making a Complaint

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time.

If your complaint has not been resolved to your satisfaction or you still have a concern, you can contact the Office of the Australian Information Commissioner in any of the following ways:

• online: http://www.oaic.gov.au/privacy 

• phone: 1300 363 992

• email: enquiries@oaic.gov.au fax: +61 2 9284 9666

• mail: GPO Box 5218 Sydney NSW 2001 or GPO Box 2999 Canberra ACT 2601

Contact Us

You can contact us in the following ways:

• By email at hello@skript.com.au

• Using the contact form at https://www.skript.com.au/

Last Reviewed

22nd of May, 2024